Thank you for your partnership in the fight against hunger. You are making a difference in the lives of
seniors in our community who need assistance to keep nourishing food on the table.
The North Texas Food Bank is grateful that our volunteers serve each client with the dignity they deserve.
We are required by the U.S. Department of Agriculture (USDA) to ensure that all clients are informed and
aware of their civil rights while they are being served.
You can be our eyes and ears by helping us identify any instances in which a client is subject to
harassment or discrimination. The North Texas Food Bank will not tolerate harassment or
discrimination by any individual.
What is discrimination? Discrimination is the practice of unfairly treating a person or group of people
differently from other people or groups of people.
USDA prohibits discrimination based on these things:
- Race
- Color
- National origin
- Sex
- Disability
- Age
- Reprisal or retaliation for civil rights activity
Information on filing a complaint of discrimination can be found at this website:
http://www.ascr.usda.gov/complaint_filing_cust.html
Here is the complete USDA nondiscrimination statement:
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the
USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from
discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any
program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print,
audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals
who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.
Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form (AD-3027), found online
at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in
the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your
completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or (3) e-mail: program.intake@usda.gov.
This institution is an equal opportunity provider.